Missing Elements in the Recorder


While recording test steps, you may encounter situations where the recorder displays a blank screen, preventing you from interacting with the expected elements. You can follow the steps below to troubleshoot the issue.


Prerequisites


Troubleshooting Steps

1. Navigate to Chrome Settings

  • Open Google Chrome.
  • Click on the three vertical dots in the top-right corner to access the menu.
  • Select Settings.

Chrome Settings

2. Privacy and Security

  • In the left sidebar, choose Privacy and security.

Privacy & Security

3. Third-party cookies

  • Scroll down to find the Third-party cookies section.
  • Click on it to expand the options.

Third Party Cookies

4. Block Third-Party Cookies in Incognito

  • Enable the option to Block third-party cookies in Incognito mode.

Block TP Cookies